Archive hidden and disabled mailboxes with Enterprise Vault

You can archive hidden mailboxes, and disabled ones, it’s just not the default.
In order to process hidden mailboxes add the following key to the EV server :


In order to process AD disabled mailboxes, add the following key to the EV server :


Worth trying in your environment, and see if it fits your process needs.

Posted in Enterprise Vault and tagged .


  1. Hi
    I have tried this without success, but have found articles suggesting this needs to be run agains the directory database, on a daily basis post the provisioning tasks running.
    Just wondering what your experience with this is
    “UPDATE ExchangeMailboxEntry SET MbxExchangeState = ‘0’ WHERE MbxExchangeState = ‘2’”
    EV 8 SP4

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  3. The SQL command mentioned by CJL is required to make hidden accounts visible in EV, so that they can be enabled for archiving.

    The registry change is required to make EV actually archive hidden mailboxes (once they are enabled).

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