Category Archives: Enterprise Vault

Unable to delete Enterprise Vault for Microsoft Exchange shortcuts that have accumulated over time

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This issue can occur when shortcut deletion for items that have an age of 12 months or more is configured, but the archiving window is not large enough to allow the shortcuts to be deleted..

Resolution

Create and set the “ShortcutDeletionNow” DWORD registry key to “1″ to resolve this issue . A suggested time to use this key may be on the weekend or during low Exchange server utilization.

Warning: It is not advisable to use this registry key during peak Exchange activity as it relies on INFORMATION STORE access to remove the shortcuts.
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How to move a Vault Store partition or Vault Store on the same Enterprise Vault server from one location to another

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Follow these steps to move a Vault Store Partition or Vault Store on the same Enterprise Vault
server from one location to another:

1.  Set Enterprise Vault services to Read only

Warning: Incorrect use of the Windows registry editor may prevent the operating system from
functioning properly. Great care should be taken when making changes to a Windows registry.
Registry modifications should only be carried-out by persons experienced in the use of the
registry editor application. It is recommended that a complete backup of the registry and
workstation be made prior to making any registry changes.

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Archive hidden and disabled mailboxes with Enterprise Vault

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You can archive hidden mailboxes, and disabled ones, it’s just not the default.
In order to process hidden mailboxes add the following key to the EV server :

[HKEY_LOCAL_MACHINESOFTWAREKVSEnterprise VaultAgents]
“ProcessHiddenMailboxes”=dword:00000001

In order to process AD disabled mailboxes, add the following key to the EV server :

[HKEY_LOCAL_MACHINESOFTWAREKVSEnterprise VaultAgents]
“ExcludeDisabledADAccounts”=dword:00000000

Worth trying in your environment, and see if it fits your process needs.